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Quality Manager

2019-01-04 | Poland | małopolska
Place of work: Krakow

Make another step of your career!

Maybe you are the person who can perfectly fit into our company and you can help us to achieve goals.

If you meet some of the following requirements and you care about working in a modern office, great atmosphere, and you also value delicious (free) coffee and moment of relax during massage, Xbox or soccer table,


Main duties:

  • Monitor, alert, support & escalate customer satisfaction issues globally
  • Conduct data analysis of customer feedback (complaints) across many different categories and be able to identify and prioritize areas to improve
  • Guarantee quality level for external / internal processes, initiate actions and provide recommendations for processes improvements and wastes elimination
  • Promote and manage the relevant quality programs and methods (8D, Lean 6 sigma, etc.) to ensure continuous improvement
  • Optimize the quality performance (COPQ, FTQ improvement)
  • Manage and monitor key performance metrics for Quality of Operations, Quality System and customer feedback
  • Maintain Merit Quality System
  • Take responsibility for planning, execution and follow-up of (quality) audits
  • Promote and develop proactive Quality culture, actively communicate the importance of Quality and engage the organization, coordinate quality related training according needs
  • Develop proactive solutions and controls efficacy of the actions to close the loop on the found gaps and deviations. Highlight key findings and suggestions to the higher leadership
  • Coordinate Customer Specific Requirements, procedures, specifications and instructions
  • Serves as the quality advisor, initiates process, technology and people oriented change
  • Spread Lean culture across the organization
  • Effective people management and development in the respective areas

We expect:

  • Master degree in technical faculty
  • At least 3 years of working experience as Quality manager, experience in electronic/ electromechanical manufacturing in automotive will be an advantage
  • Methodical approach to problem solving
  • Working knowledge of Quality Tools
  • Strong customer service focus
  • Fluent English
  • Excellent interpersonal & communication skills
  • Creativity and open-mind approach
  • Strong mentoring and team building skills

We offer:

  • Work in rapidly developing company
  • Friendly work atmosphere with professional environment
  • Attractive salary
  • Attractive Trainings
  • Private health care, Life insurance for employees and their families
  • Multisport card
  • Social package
  • Possibility of working at home (Home Office) in selected days

Merit Automotive

Merit Automotive Electronics

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Privacy Policy of MERIT

In compliance with Organic Law 15/1999, of December 13, on Personal Data Protection (LOPD), you are informed that your data will be processed and collected in the files of the company of MERIT to which it is addressed, for a year with the purpose of carrying out selection processes in order to cover certain positions.

In addition, we inform you that an internal mechanism has been set up in the company, which guarantees immediate attention and compliance with requests for the exercise of rights of rectification and cancellation, as well as the possible revocation of the consent of those affected.

In this regard, you can exercise your rights of access, rectification, cancellation and opposition by writing to the Department of Human Resources at Avinguda Torrelles 11-13 08620 Sant Vicenç dels Horts (Barcelona). If you do not want your data to be included in this database, please inform us within thirty days in writing to the previous address and to the attention of the Human Resources Department


Pursuant to article 5 of Law 15/1999, of 13 December, on Protection of Personal Data, which regulates the right of information in the collection of personal data, please note that:

The personal data which may be included in the curriculum vitae uploaded by the user (hereinafter, the “Applicant”) through the website, will be incorporated to the file, duly registered by Merit Automotive Electronics Systems, S.L.U. with the Spanish Agency of Personal Data. The purpose of the treatment of this personal data is to study the Applicant’s suitability for the relevant job position. The Applicant will have the right to access, rectify, cancel and oppose (ARCO rights) his/her personal data provided, under the terms set out by the applicable law.